Convert more users with automated messaging

Outbound messages

Multi-channel engagement

Reach your users where they’re most likely to react: via email, chat or in-app messages, push-notifications or banners. Talk to them live or reach them later.

14-day day free trial

Event-based triggers

Advanced targeting

Engage customers by reaching them exactly at the right time with advanced targeting. Craft event-triggered emails and send them with set time delays now or later.

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Automate messaging, accelerate growth

Trigger emails and in-app messages based on user behavior in just a few clicks.

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Easy to use

No-code setup

Set up outbound messages yourself within minutes. No help from your development team required. The best tool to send outbound messages to your customers.

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Outbound message templates

Templates to get started

Use one of our outbound message templates to set automated messaging up within seconds or create a custom template according to your own needs.

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Testimonials

What our users say

Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.

Dylan Matthews

CTO, White Inc.

We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.

Gaylan Greenawalt

PM, Airspeed

Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.

Martin Hardman

Transaction Network Services

Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.

Mark Breuß

Founder, MARK.ONE

Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.

Théo Hudry

CEO, Minuit Agency

Gleap has transformed how we manage customer experience—one platform, less hassle, and smarter support. It's streamlined everything from feedback to automation.

Elif Kavas

DX, Tridonic

FAQ

Common questions

What types of outbound messages do you support?

- Surveys
- News & release notes
- Messaging
- Chat messages
- Emails
- Push notifications
- WhatsApp
- Modals
- Tooltips
- Banners
- Checklists
- Product tours
- Co-browse

Can I use events to trigger outbound messages?

Absolutely! Gleap features a built-in event tracking system that captures activity from your applications and websites. Your team can leverage these tracked events to trigger automated outbound messaging—no coding required.