When selecting the best bug reporting and user feedback tool for your team, it’s essential to compare the leading options. So why does Gleap stand out as the superior alternative to Instabug? We combine Kai (AI bot), Visual bug reporting, live chat, public roadmaps, and so much more, in one platform at a fair price.
Founder’s leading support at 4000+ global tech startups:
Visual feedback
Instabug focuses on mobile. Gleap supports apps & websites so you can capture issues from every platform your customers use. Reports include screenshots, video replays, device details, and user annotations, so your team gets complete context without the endless back-and-forth.
Gleap works on web, mobile, and desktop (not just mobile apps), delivering rich reports with videos, screenshots, and annotations, plus built-in AI-powered customer support, surveys, roadmaps, and product tours — all at a lower cost and with faster setup than Instabug.
Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.
We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.
Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.
Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.
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