Meet Kai – your human-like AI agent

Kai system Handles Half Your Support – So You Can Build

Kai automatically resolves up to 80% of your customer requests, freeing you and your team to focus on what truly matters: building and improving your product.

Trusted by 4,500+ customers

Founder’s leading support at 4000+ global tech startups:

Run actions fully automatically

Fully automated customer support

Kai’s automatic responses not only significantly reduce wait times for your customers but also provide immediate assistance in over 50% of the instances.

Fully automated

Support should be a team sport

To build a great product, you must be great at speaking to customers. Know where your users get stuck, what they want to do, and the technical context.

Fully automated

Complete support conversations

Kai answers your customers’ requests in a human-like manner based on your existing knowledge base, FAQ content, websites, feature requests and API sources.

Kai supports OpenAI GPT-5, Claude Sonnet 4, Gemini and Grok.

⚡️-fast

Instant support resolution

Kai delivers instant automated responses that dramatically cut customer wait times while resolving over 80% of inquiries immediately. From answering questions to executing tools and handling complex AI tasks.

Run actions fully automatically

Custom-designed bots to scale your business

Learn more

Train

Content sources

Simply point Kai at your Gleap help center, website or FAQs and you’re ready to go in under a minute.

Human-connection

Seamless handover to human support teams

When complex cases arise, Kai seamlessly connects customers with your team, empowering your support specialists to concentrate on what truly matters: delivering personalized, human-centered service.

Next level AI agents

AI tools & tasks

Kai allows you to execute custom tools and AI tasks to toggle settings in your app, retrieve order details, cancel subscriptions and much more. Tools are connected through APIs to your 3rd party systems.

Built for builders

Pay less, get more with Gleap.

Built for builders, not over-complicated support teams.

Gleap
Intercom

10 person team

$ 119 / month

$ 850 / month

AI costs

$ 0.04 / answer

$ 1 / resolution

Copilot (10 seats)

Included

+ $ 290 / month

Engagement (Tours, Surveys, Checklists,...)

Included

+ $ 100 / month

Roadmapping

Included
Not included

In-app bug reporting

Included
Not included
Testimonials

What our users say

Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.

Dylan Matthews
CTO, White Inc.

We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.

Gaylan Greenawalt
PM, Airspeed

Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.

Martin Hardman
Transaction Network Services

Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.

Mark Breuß
Founder, MARK.ONE

Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.

Théo Hudry
CEO, Minuit Agency

Gleap has transformed how we manage customer experience—one platform, less hassle, and smarter support. It's streamlined everything from feedback to automation.

Elif Kavas
DX, Tridonic
FAQ

Common questions

Which LLMs do you support?
We currently support:
- Claude Sonnet 4
- Gemini Pro 2.5
- OpenAI GPT-5
- OpenAI GPT-4.1
- OpenAI o4-mini
- xAI Grok
What data can I use for training?
We work with various data formats - you can use PDFs, text snippets, Q&A content, websites that we crawl for you, and connect to external systems through APIs.
How much does an AI answer cost?
The price of an answer varies based on the used context length, answer length as well as the LLM of choice. Navigate to AI agent -> Settings -> Models to see average price calculations per model.