If you’re searching for a cost-effective alternative to Zendesk, Gleap brings together Kai (AI bot), Visual bug reporting, live chat, public roadmaps, and more. Switch from Zendesk and enjoy lower costs, simpler workflows, and faster resolutions without losing any of the functionality your team depends on.
Founder’s leading support at 4000+ global tech startups:
⚡️-fast
With Kai, our AI-powered assistant, more than 80% of customer queries are resolved instantly. Whether it’s answering common questions, executing actions, or managing complex workflows, Kai delivers lightning-fast responses — helping you avoid the slower resolution times and heavy costs often associated with Zendesk.
With Gleap, you pay for what you need — and nothing you don’t. No complicated tier systems, no overpriced add-ons. Just the essential tools to run world-class customer support, making Gleap the most practical Zendesk alternative for fast-moving teams in 2025.
Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.
We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.
Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.
Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.
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