If you’re tired of the high costs and complexity of HubSpot, Gleap offers a modern, lightweight alternative that combines Kai (AI bot), Visual bug reporting, live chat, public roadmaps, and more — all in one platform. Get the tools you actually need without paying for bloated features you’ll never use.
Founder’s leading support at 4000+ global tech startups:
GPT-5 powered
Meet Kai, our advanced AI assistant that resolves over 80% of customer questions instantly. From answering FAQs to handling workflows and account-specific requests, Kai delivers real-time support that’s faster, more affordable, and easier to manage than HubSpot’s service tools.
Visual feedback
Support tickets often lack context. Gleap solves this with annotated screenshots, video replays, and on-screen drawing tools so customers can show exactly what’s wrong. This makes problem-solving quicker, clearer, and more collaborative than HubSpot’s standard ticket forms.
Micro surveys
Run in-app surveys — including NPS, emoji ratings, star ratings, and open-text responses — directly inside your product. Gleap’s survey tools have significantly higher engagement than traditional HubSpot survey emails, helping you capture feedback in the moment.
HubSpot’s all-in-one ecosystem is powerful, but often expensive and overloaded with tools smaller teams don’t need. Gleap gives you only what’s essential for exceptional customer support, at a fraction of the cost.
Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.
We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.
Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.
Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.
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