Support

Bring your support &
feedback into 1-place

The only all-in-one support platform built for founders by founders, designed to simplify customer communication, gather feedback effortlessly, and scale with confidence.

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Trusted by 4,500+ customers
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Trusted by 4500+ high-growth global companies:

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Support

Why founder-led support?

Founder-led support is your startup’s secret weapon against incumbent competition. 

Contact is key

Stay close to customers. Always.

Talk about founder-mode! Gleap makes it easy for you to guide, to nurture, and to help every single user achieve success.

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Built for founders

Founder-led adoption

Talk about founder-mode! Gleap makes it easy for you to guide, to nurture, and to help every single user achieve success.

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Your AI-powered teammate

Supercharge your support with Kai

Kai is so much more than just an AI bot. It acts as your full-time support teammate with agent mode and copilot to assist your team with instant answers, context, and actions.

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Build better products faster

Iterate and build quickly

Founders can’t wait for quarterly insights on product gaps. Get feedback and build your product faster.

Support

Features

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24/7

AI agents

AI-powered assistants that answer questions, guide users, and resolve issues automatically, 24/7.

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Work smarter

Copilot

An AI copilot for your team, suggesting answers and speeding up support without losing the human touch.

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Instant help

Live chat

Instant, automated chat that helps customers in real time and passes complex cases to your team.

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Self-serve

Knowledge base

A self-service hub with articles and FAQs so customers can find answers anytime.

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Fast fixes

Bug reporting

Automated bug reports with logs and screenshots to speed up fixes. Your dev team's favorite.

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One inbox

Multichannel

Manage customer conversations from email, chat, and social media in one place.