Unlock the power of AI-powered customer support.

Gleap helps you improve your product, boost sales and strengthen customer relationships.

You're a startup 🚀? Check out our startup program. We offer a 50% discount on your first 3 years with Gleap.

Hobby

$39/mo
Designed to support hobby-projects and freelancers with customer service.
Start 14-day free trial
Hobby plan includes:
1 team member
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap

Team

$149/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial
Team plan includes:
Unlimited team members
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team inboxes
Operating hours
AI summary
AI reply
Custom domain
Third-party integrations
Much more ...

Enterprise

from$499/mo
The solution for enterprise customers emphasizing enhanced support.
Start 14-day free trial
Enterprise plan includes:
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team management
Operating hours
AI summary
AI reply
Custom domain
API access
High-priority support
Much more ...

Hobby

$31/mo
Designed to support hobby-projects and freelancers with customer service.
Start 14-day free trial
Hobby plan includes:
1 team member
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap

Team

$119/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial
Team plan includes:
Unlimited team members
Kai chatbot
Omnichannel support
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team inboxes
Operating hours
AI summary
AI reply
Custom domain
Third-party integrations
Much more ...

Enterprise

from$399/mo
The solution for enterprise customers emphasizing enhanced support.
Start 14-day free trial
Enterprise plan includes:
Kai chatbot
Shared Inbox
Omnichannel support
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team management
Operating hours
AI summary
AI reply
Custom domain
API access
High-priority support
Much more ...
Exclusive for Team & Enterprise plans
Outreach messaging
Boost sales and enhance customer satisfaction while minimizing support needs. We charge $2 for every 1000 emails sent. Other outbound messages are included free of charge.
Message types
Surveys
Chat messages
Banners
Push notifications
News articles
Product tours
Checklists
Emails & newsletter
Tooltips

Unlock the power of AI-powered customer support.

Gleap helps you improve your product, boost sales and strengthen customer relationships.

Hobby

$39/mo
Designed to support hobby-projects and freelancers with great customer service.
Start free trial

Team

$149/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial

Enterprise

from$499/mo
The solution for enterprise customers emphasizing enhanced support.
Start free trial

Unlock the power of AI-powered customer support.

Gleap helps you improve your product, boost sales and strengthen customer relationships.

Hobby

$31/mo
Designed to support hobby-projects and freelancers with great customer service.
Start free trial

Team

$119/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial

Enterprise

from$399/mo
The solution for enterprise customers emphasizing enhanced support.
Start free trial

You're a startup 🚀? Check out our startup program. We offer a 50% discount on your first 3 years with Gleap.

General
Team members
1 team member
Unlimited team members
Unlimited team members
Projects
1 project
Unlimited projects
Unlimited projects
Monthly active users
10.000 MAU
100.000 MAU
Custom MAU limit
Ticketing & inbox
Shared Inbox
In-app bug reporting
Operating hours
Unlimited projects
Team inboxes
Workflows
Kai, the AI support bot
priced at ~$0.02 per Answer
Kai chatbot
Multiple content sources
AI summary
AI reply
AI tools
Support channels
Widget
Email
WhatsApp
Instagram
Facebook Messenger
Outreach
Exclusive for Team & Enterprise plans
Surveys
Chat messages
Banners
Push notifications
News / release notes
Product tours
Checklists
Emails & newsletters
Tooltips
Outreach messaging is included in our Team & Enterprise plans.
We charge $2 for every 1000 emails sent. Other outbound messages are included for free.
Roadmap
Public roadmap
Feature request management
Help center
Public knowledge base
Unlimited collections & articles
Platform
Reports
Custom domain
Remove Gleap branding
Third-party integrations
API access
Pay by invoice
SLAs
High-priority support
Support Slack channel
Dedicated CSM
More than 4,100+ organizations worldwide rely on Gleap.
Billing FAQs

Frequently asked questions

How we calculate price
Our price gets calculated based on the base subscription fee, along with any applicable charges for add-ons, the use of AI tokens and additional outbound messages sent.

~$0.02 for every AI response
$2 for every 1000 emails sent
What happens if I exceed 100,000 monthly active users (MAU)?
If your app surpasses 100,000 MAUs, we offer custom Enterprise plans tailored to your needs. Not sure about your MAU requirements yet? That's okay – you can start with our Team Plan. When you approach the 100,000 MAU mark, our sales team will reach out to discuss the next steps. There won’t be any unexpected automatic charges when you hit the limit, and your service will remain uninterrupted as we guide you through a smooth transition to an Enterprise plan without any disruptions.
Can we pay by invoice?
Yes, if you go with our yearly subscription and your desired invoice is over $ 1000. Just let us know and we’ll move you to payment by invoice.
Do you offer any discounts for startups?
Of course! To help startups build better apps & relationships with their customers, we have created the Gleap startup program. Eligible startups can get advanced Gleap features with 50 % off for their first year. Learn more
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Listening to the voice of customers distinguishes good from great companies. Run surveys, share your roadmap and empower users with a comprehensive knowledge base.