Product & Features

Introducing Co-Browse AI Tours: Revolutionizing Product Tours with the All-New Gleap Editor

January 23, 2025

At Gleap, we believe that onboarding and user education should be effortless, engaging, and impactful. With the introduction of groundbreaking new features, we’re excited to unveil our rebranded Co-Browse AI Tours, setting a new standard for hands-free, human-like onboarding experiences. That’s why we’re thrilled to announce the release of our completely redesigned editor for product tours! Packed with groundbreaking features, this update will change the way you guide and educate your users. Let’s dive into what makes this new editor a true game changer.

Why Did We Redesign the Gleap Editor?

User expectations are evolving rapidly, and traditional onboarding methods no longer meet the mark. Today’s users demand personalized, seamless, and intuitive experiences that make learning a breeze. In our blog post, Automating User Onboarding: A Guide to Success with Gleap, we explored how automation can elevate onboarding. This new editor takes those principles to the next level. With this update, we aim to bridge the gap between automation and human-like interaction, enabling you to provide tours that feel less like software and more like a personal guide.

What’s New in the Gleap Editor?

Here’s a closer look at the innovative features that make the all-new Gleap Editor stand out:

  1. Voice-Guided Tours: Add a personal touch with crystal-clear voiceovers that guide users step by step. Your tours will feel more intuitive, relatable, and professional than ever before. Voiceovers not only improve clarity but also build an emotional connection with users, making them feel supported throughout their journey.
  2. Co-Browse AI Tours The Future of Hands-Free Onboarding: Introducing the ultimate hands-free experience with co-browse AI tours. Users no longer need to click through steps or navigate manually. This feature automates the entire process, ensuring users can sit back and focus on learning without interruption. It’s seamless, effortless, and designed to enhance engagement.
  3. Kai-Powered Recommendations: Imagine having an AI assistant at your users’ fingertips. With Kai’s latest capabilities, users can ask questions in the chat and receive immediate recommendations for the most relevant Co-Browse AI Tours. This integration ensures users always have the guidance they need, exactly when they need it.
  4. Multi-Page Tours: Some journeys require more than just one page. With multi-page tours, you can guide users across multiple sections of your product seamlessly. Whether it’s onboarding new users, explaining advanced features, or walking through intricate workflows, these tours keep users engaged from start to finish.
  5. Enhanced Editor Interface: Creating tours has never been easier. Our redesigned editor features a sleek, intuitive interface that simplifies the process of building and customizing tours. From drag-and-drop functionality to streamlined workflows, we’ve designed it to save you time while delivering outstanding results.
  6. Feels Like a Real Person: The crown jewel of this update — our tours are now so lifelike they feel like having a real person by your side This human-like experience builds trust, fosters connection, and ensures users feel supported every step of the way. It’s onboarding that doesn’t just inform but also delights.

Why This Matters

Onboarding and education are the heartbeats of user success. A well-designed product tour not only helps users navigate your product but also ensures they understand its value and potential. As we discussed in our onboarding guide, automation paired with personalization is key to building lasting connections with users. With these new features, you can create tours that resonate on a deeper level, turning first-time users into loyal advocates.

The combination of automation, personalization, and human-like interaction makes these tours an indispensable tool for businesses looking to elevate their user experience. By leveraging the power of the new Gleap Editor, you’ll set your product apart from the competition and ensure your users feel empowered every step of the way.

Designed with You in Mind

This update is not just about adding features; it is about transforming the way you connect with your users. We’ve reimagined every aspect of the editor to ensure it is powerful yet simple, enabling you to craft impactful tours with ease. Your success fuels our innovation, and this release is our way of helping you create unforgettable user experiences.

Get Started Today

The future of onboarding is here, and it starts with you. Log in to your Gleap dashboard and explore the all-new editor today. Whether you’re introducing new features, guiding first-time users, or providing in-depth tutorials, the possibilities are endless. For more information, check our docs.

We can’t wait to see how you leverage these tools to elevate your product and delight your users. Let’s revolutionize onboarding together! 

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