AI-first customer feedback & support

All-in-one AI-first customer support and feedback platform

With Kai (AI bot), visual bug reporting, live chat, public roadmaps, and so much more, we help you improve your product, boost sales and strengthen customer relationships.

4,100+ customers rely on Gleap

More than 4,100+ organizations worldwide rely on Gleap.
Support

Boost customer satisfaction while reducing support volume

Fix bugs faster, maximize customer happiness and minimize support with GPT-powered customer service. Elevate your support experience.

In-app bug reporting

Every bug report is automatically logged with all the technical and visual data you need to troubleshoot faster than competitors.

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Live chat

Chat with your users personally and answer their support requests in real time. Heard users are happy users.

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Gleap's AI chatbot, Kai

AI bot, Kai

GPT-4 Turbo

Revolutionize customer service with the power of our AI bot. Kai automatically answers support questions and delivers human-like service 24/7.

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Build

Build better products with customer feedback

Listening to the voice of customers distinguishes good from great companies. Run surveys, share your roadmap and empower users with a comprehensive knowledge base.

Product roadmap

Track and manage feature requests. Empower users to vote on suggestions and bring your next best feature to life with valuable user input.

Knowledge base

Proactively resolve customer issues before they reach out. Make it easy for users to access support articles with our SEO-optimized help center.

Surveys

Get actionable user insights with in-context surveys. Listen to the valuable voice of your customers to elevate your business.

Engage

Boost customer satisfaction while reducing support volume

Fix bugs faster, maximize customer happiness and minimize support with GPT-powered customer service. Elevate your support experience.

News & Release notes

Keep your users up to date by informing them about new features and changes with release notes directly integrated in your Gleap widget.

Custom bots

Our versatile bots seamlessly help you scale your business, empowering you to create a custom chatbot without any coding.

Automated messaging

Experience exponential growth with Gleap's automation platform. Drive activation, retention, and conversion through targeted in-app chats and emails.

“It’s like embarking on a magical journey”

Listening to the voice of customers distinguishes good from great companies. Run surveys, share your roadmap and empower users with a comprehensive knowledge base.