Pricing

Gleap starts at $49/mo for Starter when billed annually. Team is $149/mo, Pro is $299/mo, and Enterprise starts at $999/mo. Month-to-month pricing is $59/mo for Starter, $179/mo for Team, $359/mo for Pro, and from $1,199/mo for Enterprise.

Annual billing saves 20% and is still shown as a monthly price on this website. Pages without a billing toggle show the annual monthly-equivalent price.

Starter includes one teammate and one project. Team, Pro, and Enterprise include unlimited teammates and unlimited projects, so you are not penalized for adding teammates.

Starter includes Kai AI support, live chat, in-app bug reporting, feature roadmap, knowledge base, one teammate, and one project. Team includes unlimited teammates, unlimited projects, all support channels, custom domains, third-party integrations, and outbound messaging. Pro and Enterprise include custom agents, all AI models, Kai PM, Kai Code, and Kai Resolve.

Yes for most growing teams. Gleap Team is $149/mo with unlimited teammates when billed annually, while Intercom Advanced + Fin often combines per-seat pricing with AI billed separately. Teams that need custom agents, Kai PM, Kai Code, and Kai Resolve can use Pro at $299/mo.

AI usage is billed by actual tokens and the selected model. Team uses Auto as the model choice. Pro unlocks all AI models and gets 25% off on AI tokens, while Enterprise can use all AI models, BYOK, and custom AI usage terms.

Yes. Eligible early-stage startups can get 50% off Team or Pro for the first year. Apply on the startup program page.

Yes. Gleap has a 14-day free trial. Setup takes under 10 minutes: connect your help center, paste your website URL, and Kai can start answering questions the same day.

Yes. Upgrades take effect immediately and are pro-rated for the rest of the billing cycle. Downgrades take effect at the end of your billing cycle. You can switch between monthly and annual billing at any time.