Unlock the power of AI-powered customer support.

You're a startup 🚀? Check out our startup discount.

Hobby

$19per seat/mo
Designed to support small businesses and startups with efficient customer service.
Start 14-day free trial
Hobby plan includes:
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap

Pro

$49per seat/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial
Pro plan includes:
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team inboxes
Operating hours
AI summary
AI reply
Custom domain
Third-party integrations
Much more ...

Enterprise

$119per seat/mo
The solution for enterprise customers emphasizing enhanced security.
Start 14-day free trial
Enterprise plan includes:
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team management
Operating hours
AI summary
AI reply
Custom domain
API access
High-priority support
Much more ...
Add-on
Outreach messaging
Add to any plan for $99/mo
Message types
Surveys
Chat messages
Banners
Push notifications
News articles
Product tours
Checklists
Emails & newsletter
Includes 5,000 sends/mo for free.

Additional outreach messages are priced at $0.001 / message.
Additional emails are priced at $0.002 / emails.

Unlock the power of AI-powered customer support.

You're a startup 🚀? Check out our startup discount.

Hobby

$19per seat/mo
Designed to support small businesses and startups with efficient customer service.
Start free trial

Pro

$49per seat/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial

Enterprise

$119per seat/mo
The solution for enterprise customers emphasizing enhanced security.
Start free trial
Ticketing & inbox
Shared Inbox
In-app bug reporting
Operating hours
Unlimited projects
Team inboxes
Workflows
Kai, the AI support bot
priced at ~$0.04 per Answer
Kai chatbot
Multiple content sources
AI summary
AI reply
AI tools
Help center
Public knowledge base
Unlimited collections & articles
Roadmap
Public roadmap
Feature request management
Outreach
Add-on
Outreach messaging
Add to any plan for $99/mo
Includes 5,000 messages/mo for free.

Additional outreach messages are priced at $0.001 / message.
Additional emails are priced at $0.002 / emails.
Surveys
Chat messages
Banners
Push notifications
News articles
Product tours
Checklists
Emails & newsletter
Platform
Reports
Custom domain
Remove Gleap branding
Third-party integrations
API access
High-priority support
SLAs

Basic plan

$96/year
Basic features for up to 10 users with everything you need.
Get started

Business plan

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise plan

$384/year
Personalised service and enterprise security for large teams.
Get started
User access
Basic features
Saved reports
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history
More than 11,500+ organizations worldwide rely on Gleap.
Billing

Frequently asked questions

How we calculate price
Our price gets calculated based on the per seat subscription fee, along with any applicable charges for the add-ons, the use of AI tokens and additional outbound messages sent.

+0.03$ for every 1,000 AI tokens used.
+ 0.001$ for every additional outreach message sent
+ 0.002$ for every additional email sent
Can we pay by invoice?
Yes, if you go with our yearly subscription and your desired invoice is over $ 1000. Just let us know and we’ll move you to payment by invoice.
Do you offer any discounts for startups?
Of course! To help startups build better apps & relationships with their customers, we have created the Gleap startup program. Eligible startups can get advanced Gleap features with 50 % off for their first year. Learn more
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Start your free trial

Listening to the voice of customers distinguishes good from great companies. Run surveys, share your roadmap and empower users with a comprehensive knowledge base.