AI

The future of customer support with Gleap's new GPT powered features

October 30, 2024

Our suite of cutting-edge features powered by OpenAI's GPT technology is here to simplify your work and enhance your productivity. From summarizing customer conversations, generating Git commit messages, expanding text, rephrasing and improving replies, to summarizing customer surveys and feedback, we've got you covered. Say goodbye to tedious tasks and hello to more time for what truly matters. Stay ahead of your competition and upgrade your customer support game today!

Summarize conversation

Providing top-notch customer support just got easier with our “Summarize conversation” feature. In situations where you can't fully answer a customer's questions, simply summarize the conversation and pass it on to your support teammates or developers.

This feature harnesses the capabilities of OpenAI’s GPT to outline all the key points in the conversation, saving you and your team valuable time and ensuring that important details are not missed. Upgrade your customer support game today.

Generate git commit messages

Congratulations on completing a bug ticket! Let us make committing your work to your git-repository one step easier. Say goodbye to the tedious task of writing commit messages, and let our GPT-powered feature do the work for you.

With a single click we will generate a concise and descriptive commit message based on the ticket information, saving you time and streamlining your workflow. No more struggling to come up with the perfect words - let GPT handle the heavy lifting.

Expand text

Say goodbye to endless hours of writing and hello to effortless, time-saving productivity. With our GPT-powered Expansion feature, you can streamline your writing process in just a few simple steps.

Outline your response with the most crucial information, whether that's a few short sentences or just a few keywords. Select your text and hit "Expand text," and watch as our feature works its magic, effortlessly expanding your ideas into a well-written, complete response.

Use it to answer support questions, compose outbound messages, or even create help center articles. No matter the task, our Expansion feature has you covered, freeing up your time to focus on what truly matters.

By reading these lines, you already experience what this feature can do for you. Spoiler: this text was not written solely by humans.

Rephrase & improve the style of your support replies

Get a little help from the “Rephrase”, “Make it sound more professional” and “Make it sound more fun” features to create appealing customer support replies without spending too much time on writing.

Summarize customer surveys

Leveraging the power of GPT and other machine learning models, we provide a summary of survey results to streamline the information gathering process. No matter the number of survey responses, be it 100 or 100,000, this feature enables you to stay ahead of customer feedback and have a clear understanding of what your customers are saying. Get your hands on it today.

Summarize customer feedback

Get ready to revolutionize the way you gather customer feedback with our "Summarize Customer Feedback" feature! This powerhouse tool summarizes all incoming customer feedback, zeroing in on the most critical insights. No more sifting through mountains of data - this feature guarantees that you'll never miss a beat of what your customers are saying!

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