Switch from Tawk.to

Take your customer support from chatty to insightful

Choosing the right tool for customer feedback is huge. While Tawk.to gives you live chat basics, Gleap takes it way further: think all-in-one feedback, bug-tracking, product roadmaps and help centers. Let’s break down why Gleap is the smart pick for growing companies.

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4,100+ customers rely on Gleap

More than 4,100+ organizations worldwide rely on Gleap.
Full powered support

Level up your support experience 💬

Move past simple chat support with Gleap’s complete feedback toolkit. Ready to leave Tawk.to behind? Switch to Gleap and elevate your customer support game.

One tool to do it all

Feedback that goes beyond chat

Think surveys, bug reports, feature requests, and NPS—all captured in one place to keep your team in sync with your customers.

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Meet Kai, the AI bot

Switch to smarter support

Kai isn’t just a chatbot. It’s a support powerhouse, pulling answers directly from your resources to resolve issues fast. Unlike Tawk.to’s basic chat, Kai provides intelligent, proactive assistance.

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Style it to fit your brand

In-app feedback widget

Gleap’s customizable in-app feedback widget allows users to submit feedback directly from your app or website, ensuring no barriers to collecting real-time insights.

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Startup program

Built for growth & scalability

Designed with startups and growing companies in mind, Gleap is engineered to scale with your business. Plus, Gleap offers a startup program with special pricing.

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“It’s like embarking on a magical journey”

Dive into the world of in-app bug reporting with Gleap. By bridging users and developers, we craft a transformative journey filled with insights at every turn.

14-day free trial

Don't take our word for it.
Hear what our customers say.

“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”

Théo Hudry

CEO, Minuit Agency

We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.

Gaylan Greenawalt

PM, Airspeed

“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”

Martin Hardman

Transaction Network Services

“Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.”

Mark Breuß

Founder, MARK.ONE

Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.

Dylan Matthews

CTO, White