Direct customer communication
Build better relationships
Communicate with your users to get more information on a report they sent. Or just let them know they’ve been heard—it’s up to you!
Heard users are happy users
Let your users know they are appreciated when they are the first to notice things aren’t quite right.
Send internal notes
Never worry about forgetting something vital again. Leave a note for you or your team to find later.
Communicate with ease
Gleap allows you to directly reply to customer feedback. This enables you to build better relationships with your customers.
Send with confidence
Email replys are delivered within seconds. Our email delivery status allows you to send emails with confidence.
Direct email replys
Your users can directly reply to your updates & questions. The replies will be added to the conversation, so everything stays organized in one place.
Improve email deliverability & branding by using your own domain for outbound emails.
Over 700 teams rely on Gleap every day
“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”
CEO, Minuit Agency
“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”
Transaction Network Services
“Gleap was implemented within minutes and it is now an essential part of our development process.”
Integrate Gleap with all your favourite tools
We don’t get in the way of tools you love, we integrate with them to help you become better. Ship your reports to your project management tool of choice in real time.