Features

Direct customer communication

Build better relationships

Communicate with your users to get more information on a report they sent. Or just let them know they’ve been heard—it’s up to you!

Heard users are happy users

Let your users know they are appreciated when they are the first to notice things aren’t quite right.

Send internal notes

Never worry about forgetting something vital again. Leave a note for you or your team to find later.

Communicate with ease

Gleap allows you to directly reply to customer feedback. This enables you to build better relationships with your customers.

Send with confidence

Email replys are delivered within seconds. Our email delivery status allows you to send emails with confidence.

Direct email replys

Your users can directly reply to your updates & questions. The replies will be added to the conversation, so everything stays organized in one place.

Custom domain

Improve email deliverability & branding by using your own domain for outbound emails.

Over 200 teams rely on Gleap every day

“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”

Théo Hudry
CEO, Minuit Agency

“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”

Martin Hardman
Transaction Network Services

“Gleap was implemented within minutes and it is now an essential part of our development process.”

Mark Breuß
Founder, MARK.ONE

Integrate Gleap with all your favourite tools

We don’t get in the way of tools you love, we integrate with them to help you become better. Ship your reports to your project management tool of choice in real time.